Image Preview Missing unless Site Administrator

4 posts / 0 new
Last post
davereplicant
davereplicant's picture
Image Preview Missing unless Site Administrator

Hello,

I've been getting frustrated with this one for a while now and I think I have managed to get a little further on as to why I'm seeing this intermittently.

When I'm logged on as the Master Admin - 1st user I can upload an image and it pops up with a thumbnail and a filename.

However when logged in as a user the image is uploaded but there is no preview image or filename showing.

I have Full HTML and the various other settings set for the Editor role I have created but I can only see the above when I'm uploading as first user.

Can you help thanks?

support
support's picture
Hi there Dave:

Hi there Dave:

Could you please share a screenshot of what you see when logged in as an User?? Really weird...

This issue you mean is while working with CKEditor or while uploading an Image to an image field? Ensure to go to Admin -> Text Formats and ensure to allow "Full HTML" format access to this new role you have created. Thing is that if you are selecting "Filtered HTML" while being Editor, it will Chop all HTML tags other thatn the simple ones allowed by this "Filtered" format.

Best!

davereplicant
davereplicant's picture
Thanks

Full HTML for the editor/admin.
Basically there is either no indication that an image has been uploaded or there is only a text name oif the file - depending what distro I'm using. the postwall for example is another one when it goes to crop there is just a blank screen until one hits preview then we can both see the image and crop.

This is not through CK Editor.

It's not something to do with the SQL files I had to upload to get things going as this doesn't happen with the car dealer distro.

I cannot upload a screenshot to here.

support
support's picture
Hi there Dave:

Hi there Dave:

And you have tested it in a local enviroment?? Thing is I cannot see the issue even trying it in my local or the online demos...

It is really weird..

Let me know.

Best!!

Log in to post comments