Having trouble installing

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nicola.p
nicola.p's picture
Having trouble installing

The documentation says to "1. Extract Postwall_v1.zip file on your web server." But I don't have that file. I have postwall_f1e386ea6447c15cc0d43121330d44be.zip.

Is that the same file? And should I unzip it, even though it contains a zipped folder within the original zip file?

support
support's picture
Hi there Nicola:

Hi there Nicola:

Inside that file you downloaded from ThemeSnap, you will find the "Theme Files" and "Theme Documentation" folders. The one you need to extract on your web server is the one inside the "Theme Files" folder.

Best!!!

nicola.p
nicola.p's picture
Thanks. Maybe you should

Thanks. Maybe you should update your documentation to say that? As it's not obvious. And the file name is different. It's called postwall.zip, not postwall_v1.zip.

support
support's picture
Hi there Nicola:

Hi there Nicola:

You are right! Thanks for adding it.

Best!!!

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